Hiring for Technical Support Sales Expert. - Chandigarh
Friday, 9 January 2015
Item details
City:
Chandigarh
Salary:
Rs 40,000
Item description
Key Skills: Crack Technical Sales, Good Communication, number of calls, Deliver outstanding customer service, Trouble Shooting Client Problems over phone or through remote.
Qualification: Compulsory Education
Specialization: Voice Process
Job Description
Primary Skills:
Meet customer requirements through first contact resolution.
Deliver outstanding customer service to direct customers in a high pace contact center environment
Perform appropriate and timely troubleshooting of technical issues
Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales
Provide accurate technical solutions in an effort to resolve each issue upon the 1st call
Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services
Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference.
Desired Profile:
Should possess Good Communication.
Should be comfortable for night shifts
Offering : Salary + excellent incentives (best in industry) + Cabs facility
Only Experience candidates should apply.
Masters Support Tech Pvt. Ltd.
D-185, Phase-8B, Industrial Area, Mohali, Punjab
Interested candidates can call us at 730-760-6700
or can send us their resume at hr
Qualification: Compulsory Education
Specialization: Voice Process
Job Description
Primary Skills:
Meet customer requirements through first contact resolution.
Deliver outstanding customer service to direct customers in a high pace contact center environment
Perform appropriate and timely troubleshooting of technical issues
Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales
Provide accurate technical solutions in an effort to resolve each issue upon the 1st call
Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services
Candidates having experience working in Technical Support with projects like Dell on Call, Dell Solution Station or iYogi etc. would be given preference.
Desired Profile:
Should possess Good Communication.
Should be comfortable for night shifts
Offering : Salary + excellent incentives (best in industry) + Cabs facility
Only Experience candidates should apply.
Masters Support Tech Pvt. Ltd.
D-185, Phase-8B, Industrial Area, Mohali, Punjab
Interested candidates can call us at 730-760-6700
or can send us their resume at hr
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